Shipping policy
🚚 Shipping Policy
Thank you for shopping with Novatech! We aim to provide you with the best experience possible, even though we work with global fulfillment partners.
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📍 Where We Ship
We ship worldwide! However, certain regions may experience longer delivery times or limited tracking.
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🕒 Processing Time
• Orders are processed within 1–5 business days after payment verification.
• Once your order is shipped, you will receive a confirmation email with tracking information (when available).
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📦 Estimated Delivery Times
Region Estimated Delivery Time
United States 7–20 business days
Canada 10–25 business days
Europe 10–30 business days
Australia 10–30 business days
Rest of World 15–35 business days
⏳ Please note: delivery times may be delayed due to customs processing, weather, or carrier disruptions.
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🚨 Tracking Information
• Most orders include tracking. Some low-cost or economy shipments may not have full tracking.
• Tracking links may take 2–5 days to update after shipping.
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❗ Delayed or Lost Orders
If your order hasn’t arrived within 45 days, contact us and we’ll offer a free reshipment or full refund—whichever you prefer.
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❌ Wrong Address Disclaimer
We are not responsible for orders not received due to incorrect shipping addresses provided by the customer. Please double-check your shipping info before placing the order.
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💸 Customs, Duties & Taxes
International orders may be subject to customs duties or taxes imposed by your country. These charges are the buyer’s responsibility and are not included in our pricing.
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📩 Questions?
If you have any issues with your shipment or questions about tracking, reach out to our team at costumerservicenovatech@gmail.com. We’re here to help!